- Mike Risso, Warehouse Manager
Warehouse managers can quickly enter service requests into Andersen’s dispatch system. We’ll be at your facility...guaranteed.
Whether it’s a standard or emergency situation, select desired equipment, enter description of service needed, send.
Access to information on all service calls. Monitor status of all active and closed service requests and view service tickets.
Upload your equipments’ hour readings for the most accurate and detailed data integration with PowerTrack Service Manager.
Communicate directly with Andersen (not dispatcher) on any topics, concerns or suggestions for improvement.
The custom mobile app is free to all Service Customers and easily downloaded directly from Google Play or Apple Store. Once installed on device, we provide log-in and other set-up instructions. Service Assistant works on both Android and iPhone platforms.
Perform and capture OSHA mandated pre-shift inspection with an easy-to-use app. Automated documentation of inspections may help avoid fines and penalties. And, Service Assistant tracks & archives inspections for each operator.
Although Service Assistant app and web-based Service Manager can be used independently of each other, they are a formidable and powerful pair. Just having access to data doesn’t necessarily make it meaningful. Andersen provides the tools to enable good business decisions through automated and customizable information.
Service Assistant app is a powerful new way to request and manage service on any forklift or warehouse equipment in your business.
Got Questions? Want to sign up? An Andersen Agent is ready to help.